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Redmi 6

[Q&A] FOR XIAOMI REDMI NOTE 7 PRO

2019-07-15 02:32:41
257 13

Device team

3dr14n | from app

#11

6218709930
yes, doing it now. what should I do next?

Take a portrait picture using the rear camera and check if the lens icon shows.
2019-07-15 12:53:01

Rookie Bunny

6218709930 Author | from Redmi Note 7

#12

3dr14n
Take a portrait picture using the rear camera and check if the lens icon shows.

still not appearing. :(
2019-07-15 13:02:35

Device team

3dr14n | from app

#13

6218709930
still not appearing. :(

Just to make sure: Are you opening the picture using the stock Gallery app of MIUI? If yes then try clearing its cache and data and check of the lens icon shows on portrait pics. If this didn't work then try checking the hardware.
Check if the hardware is working: Goto Settings - About phone - Tap Kernel version 5 times (CIT will open automatically) - Find the Rear sub camera entry then tap it. If the rear sub camera works in CIT then you might just need a factory reset. If it doesn't work in CIT, you might try a factory reset, check CIT again and if the rear sub camera does not work in CIT after factory reset then you might get it fixed in nearest service center.
2019-07-15 13:33:42
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