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Redmi 6

[Q&A] k20 pro connectivity issue (sorta)

2019-06-16 19:42:18
370 11

So I have a problem with the phone when I try to connect to wifi it flickers to saved and authenticate multiple times without even connecting.. I though it was the phone problem since my pocophone at realme connects with no problem... Ive tried a couple of ts but....

My step dad was able to connect it to another wifi by bringing it to work...

Is there any settings I can do to the router or maybe other advice... Thanks for the help !!!
2019-06-16 19:42:18
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Advanced Bunny

1916963653 | from Redmi Note 6 Pro

#1

may MAC ADDRESS filtering is enabled, check your router settings
2019-06-17 16:50:57

Rookie Bunny

6161828545 Author | from app

#2

1916963653
may MAC ADDRESS filtering is enabled, check your router settings

sure thanks will double check later and let you know later
2019-06-17 17:35:51

Rookie Bunny

6161828545 Author | from app

#3

1916963653
may MAC ADDRESS filtering is enabled, check your router settings

mac filtering is off
2019-06-17 18:23:33

Advanced Bunny

1916963653 | from Redmi Note 6 Pro

#4

6161828545
mac filtering is off

Have you tried restarting the router? try to forget network and reconnect to the wifi, if still not connecting, you can try creating a secondary wifi network, i recommend 5GHz frequency
2019-06-19 07:15:52

Rookie Bunny

6161828545 Author | from app

#5

1916963653
Have you tried restarting the router? try to forget network and reconnect to the wifi, if still not connecting, you can try creating a secondary wifi network, i recommend 5GHz frequency

yep all of those .. factory reset also... change ip add on the router .. restore default setting also in the router
2019-06-19 08:10:31

Advanced Bunny

1916963653 | from Redmi Note 6 Pro

#6

6161828545
yep all of those .. factory reset also... change ip add on the router .. restore default setting also in the router

then I would assume k20 issue then?
2019-06-19 09:41:57

Rookie Bunny

6161828545 Author | from app

#7

1916963653
then I would assume k20 issue then?

it connects to other wifi I think its just a compatibility issue... im thinking about getting a wifi extender and try it from there
2019-06-19 14:01:15

Advanced Bunny

1916963653 | from Redmi Note 6 Pro

#8

6161828545
it connects to other wifi I think its just a compatibility issue... im thinking about getting a wifi extender and try it from there

maybe try changing the encryption type of your wifi. use wpa instead of wpa2
2019-06-19 18:57:22

Rookie Bunny

6190153096 | from Redmi Note 7

#9

is this issue solved already?
2019-07-02 02:26:22

Rookie Bunny

1772646953 | from Mi 9T

#10

Same issue with Mi 9T, still can't connect to wifi
2019-07-13 09:03:29
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