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[Report bugs] Mi vacuum PROBLEM

2017-05-06 02:31:03
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Hello.I have a problem with the vacuum cleaner Xiaomi MI. Previously, always thoroughly clean the entire surface. For some reason, a few days vacuum cleaner cleans only one small room, with the charging base.Please help.
2017-05-06 02:31:03
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peeps | from mobile

#1

check your mi home app settings. did u do a localized clean ? or? and try cleaning the sensors.
2017-05-06 03:46:10
君子之交,淡如水
Check the sensor or the "radar" if is spinning and working...
2017-05-08 04:16:10
Subscribe. For some reason it cleans randomly half the apartment.
2017-05-17 23:39:31
Hello. Does anybody know where can I buy the battery pack?


2017-05-25 16:02:36
Wolf2y replied at 2017-05-26 05:02 AM
Hello. Does anybody know where can I buy the battery pack?

this is the same question i have alo
2017-05-25 22:15:41
君子之交,淡如水
How to WiFi the robot vacuum.
2017-05-27 08:32:23
When I WiFi the robot vacuum, it always show not connect. Need you all to advise on the connection.
2017-05-27 08:33:18
hi sir/madam did u add new device from the mi home app?
is your house wifi coverage 'strong'?
2017-05-28 22:32:57
君子之交,淡如水
2018-01-29 10:48:36
487766866 replied at 2017-05-27 21:33:18
When I WiFi the robot vacuum, it always show not connect. Need you all to advise on the connection.

You did not describe what you did, what actions you took and what did not so it is kind of hard to help you troubleshoot this so here's a generic guide:

https://www.youtube.com/watch?v=7Npj_WVnqLA

Next, anticipating what I suspect will be the most common problem encountered, check to make sure your home network that you are trying to get the vacuum to connect to meets the following criteria which I vaguely remember seeing but cannot (for the life of me remember where I saw it):

1. 2.4Ghz network and no higher.
2. network is not set to do MAC filtering.
3. network should be visible from all parts of the house that the vacuum is likely to visit.

Disclaimer - this is accurate of the time of my post and may be obsoleted by future feature/firmware upgrades or software/app tweaks.
2018-01-29 11:27:09
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