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Customer feedback

[Service] POCO F1 Call Clearity Problem in update 10.3.4

2019-04-12 15:38:42
220 2
Hi, this is a very critical issue and might not be realized just easy. This used to be in all beta updates.
Whenever someone calls you, they hear some strange screechy sound at random intervals. You will be hearing their sound clear though. I have tried to rollback to 10.2.3 and issue is gone. I have tested this again by updating to 10.3.4 finding the issue coming back, rolling back to 10.2.3 issue gone.
Can you please fix this asap? as this is the basic feature of any phone to provide clear call experience.

P.S i have tried switching network, I have tried asking different people on different devices and networks to call me and let me know the problem. All of them experience random sound, they have sent me sound recordings as well, though I got them deleted while rolling back and forth.

2019-04-12 15:38:42
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Rajesh859 | from mobile


Same here bro....i am also getting the same issue....i visited service center they replaced my sub board but the problem is still there....
2019-04-22 13:20:36
Rajesh859 replied at 2019-04-22 22:50:36
Same here bro....i am also getting the same issue....i visited service center they replaced my sub b ...

Its with the update and not the phone's hardware. I am 100% sure in this since it gets fixed if I degrade to 10.2.3 and the issue only comes back with 10.3.4 or beta updates. Before 10.3.4 this issue was not there in any stable update.
2019-05-15 16:57:21
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