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[Bugs] Mi note 3 sensor problem

2017-03-20 02:23:28
396 6
Hi, im using mi note 3  3gb ram. sometimes my phone sensor gives some problem.

1. whenever i try to open my phone by using fingureprint sensor it open but within a second it gets locked again
so i've to press power button and then touch the sensor then mob unlock or have to switch off my device.

2. when i make call or receive call from anyone and as soon as i picked up my phone mob screen automatically turned off
for tht too i've to switched off my devixe or have to wait until the other person ends the call..

all this problem solve if i restart my device. but after few hours again the same problem arise.

Is it softwere bug or anything else.
If anyone have solution please share with me.

Thank You
2017-03-20 02:23:28
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Hello there,

This seems to be a proximity sensor issue for both the cases

1. It happens when the proximity sensor is covered while unlocking with FP sensor, that's a default behavior
2. Again the proximity sensor issue, as it thinks that something is still nearby and so holds the screen in off state

For solution, we can do this
1. Go to settings - about phone - keep tapping on kernel version - go to proximity sensor - calibrate & reboot
2. Remove the covers and check
3. You might want to change the incoming call settings for turning off proximity sensor, go to settings - system apps - phone - incoming call settings

Regards
2017-03-21 02:02:21

Bunny Novato

1592380198 Author | from Redmi Note 3

#2

Thank You...
But still problem is not solved..
2017-03-21 02:21:14

Bunny Novato

1592380198 Author | from Redmi Note 3

#3

it gets Failed
2017-03-21 05:14:51

Did you touch the proximity/light sensor while performing the test?
sensor is locale on right side of the front speaker and left side of camera for redmi note 3

Regards
2017-03-21 09:44:06

Bunny Novato

1592380198 Author | from Redmi Note 3

#5

No i didn't touch sensor
2017-03-21 11:19:16

Bunny Novato

1592380198 Author | from Redmi Note 3

#6

it always shows calibration failed same thing happens for light sensor
2017-03-21 14:06:44
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