Customer feedback

[Service] horrible after sale service by mi india (mi.com)

2017-03-16 03:42 PM

1,106 9
i am also facing the same problem since one month...After ordering note 4 i got defective one which back button key didn't light up so request a replacement to mi India and they made reverse pickup through blue dart on 16 Feb..after that mi India call on 22nd Feb that they get my note 4 in damaged condition...so it will take some time to investigate...from that they i called every day mi customer service for status and every time they told me that it will take some more time... till now i haven't get my replacement...so be careful before going to make a purchase through mi.com
2017-03-16 03:42 PM
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shame on mi customer support....they really dont have the exact data about his investigation.... whenever u call them they make a new and exciting story to make u fool...
2017-03-16 03:52 PM
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Advanced Bunny

1630634401 Author | from Redmi Note 3

#2

kaushal1987
shame on mi customer support....they really dont have the exact data about his investigation.... whe ...

right brother....never buy any mi mobile through mi.com... better to go with flipkart or Amazon India
2017-03-16 03:57 PM
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tumhare case me  to lagta hai pakka blue dart walo ke saath inka  kuchh setting hai... tumahara v cellphone badal diya hoga log.......koi thik nahi hai inka pata karte rehna...
2017-03-16 04:33 PM
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better luck next time... all the best
2017-03-16 04:35 PM
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Rookie Bunny

1666507913 | from Redmi Note 3

#5

You should have lodged the complaint as in received damaged product.
2017-03-16 10:11 PM
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nisar sk he must be answered by u....
2017-03-17 01:55 PM
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Advanced Bunny

1630634401 Author | from Redmi Note 3

#7

1666507913
You should have lodged the complaint as in received damaged product.

i couldn't...because then they asked me to send snapshot of damaged product
2017-03-17 10:55 PM
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dude..............do u get any feedback regarding your complain.....
2017-03-21 01:37 AM
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Advanced Bunny

1630634401 Author | from Redmi Note 3

#9

no...i think complaining on this thread is only waste of time...no one listen here
2017-03-21 09:57 AM
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