Air Purifier 2

[Discussion] Air purifier 2 lost wifi.

2017-03-10 01:54 PM

279 1
I have problem with purifier cose every few days lost wifi, Imust click module reset to fix that (device is offline). Other devices see network wifi.
Do you have any idea to solve this problem?
2017-03-10 01:54 PM
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Hi, i have the same problem here, it keeps disconnecting from WiFi and i need to reset wifi connection.

Here below is what i read about in another website but didn't manage to help me:

Problem 5
Under the Mi Home APP, the purifier is show "offline", but the WiFi indicator on air purifier is always on

Resolution 5
a) Check the phone network is normal, whether you can connect to the network;

b) The network where the air purifier and hand phone connected is working properly;

c) Whether the router had blocked port 80 or disabled UDP;

d) Try to reset the purifier WiFi module (see step 3h above), and try to re-connect the App to the air purifier again,
2017-04-08 04:41 PM
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