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MIUI Feedback

[Feedback] How to Generate Bug Reports and Post issues on Mi Community

2017-11-27 07:26:16
10156 209
Hello, Mi Fans!
There comes a time where you face some issue in your device and you post it in MIUI Feedback or Device sub section. If the issue is genuine then our moderators will ask you to report the issue along with the bugreport to help us further. We understand as a new user you might not be knowing how to generate a bug report and attach it with the issue in order to provide the best information possible for the developers to work on it.

We encourage you to post the issues/bugs in a following format for better results:
  • Device: (Your current device)
  • Version: (Setting - about phone - MIUI version)
  • Description: (Post your content here, be desciptive as much as possible)
  • Screenshots & Video: (For better explaination, use image upload & attachment upload)
  • Bugreport: (Learn how to generate bug reports and attach them below.)

How to generate bug reports when asked?
  • Reproduce the bug/issue you are having
  • Soon after, open dialer app and dial *#*#284#*#* (284=bug)
  • It will start generating a bug report
  • Wait till it says, created bug report
  • Open file explorer app, go to storage/MIUI/debug_log/
  • Copy the file named, bugreport_YYYY-MM-DD_HHMMSS.zip





How to attach bug reports along with the post?
  • Open the Mi Community website (desktop version)
  • Press advanced mode, and click the attach icon and ‘browse’
  • Select the zip file and upload it
  • Click on it after it gets uploaded and it will be attached (as shown in image)








Hope this will ease out the process for the new users,
If you are having any difficulty with this, kindly let us know in the comments below.



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2017-11-27 07:26:16
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Moderator

Siva Abhi | from MI MAX

#1

Thanks for the guide bro, will be useful for many to submit the required data.
2017-11-27 07:29:40
Please read & follow the RULES before you post in the MiUi Feedback section
Thanks for the guide
2017-11-27 07:31:12
Former Super Moderator - Products and Device Team Leader - Mi Community India.

HAPPY TO HELP

Moderator

lungkhim7 | from mobile

#3

Thanks for the guide... It's helpful
2017-11-27 07:32:38

Moderator

Naman Mishra | from Redmi Y1

#4

Very useful thread.... Thanks gor the Guide.
2017-11-27 07:35:26

Moderator

Sourav A K | from MIX

#5

Excellent guide
2017-11-27 07:39:53
Thanks for the detailed guide bhai
2017-11-27 07:40:39

Super moderator

ATHUL P | from MI MAX

#7

Thanks for the Guide Bhai.
2017-11-27 07:48:07
Thanks for the guide. bro
2017-11-27 08:02:41

Advanced Bunny

1758056338 | from Redmi 4

#9

thanks for guiding
2017-11-27 08:34:26

Mi FC President

Tappa | from Redmi Note 3

#10

Thank You. It will help the new users to generate Bug Reports and different kinds of issues
2017-11-27 08:55:40
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