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Redmi 5/Plus

[Discussion] Rear camera inverts upside-down picture

2019-09-08 04:47:03
171 7
Hi Mates and Team!
One of my Redmi plus got rear camera upside-down picture problem. Please help me to solve this problem.
Thanks & Regards.
2019-09-08 04:47:03
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Device team

Cah Bagos | from Redmi Note 6 Pro

#1

Can you attach screenshot about error page? the problem? for additional information?
btw, you can try to clear all data of Camera app -- reboot the device and Check
2019-09-09 11:43:22
Experience is the best teacher..!

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azhar63 Author |

#2

Cah Bagos replied at 2019-09-09 20:43:22
Can you attach screenshot about error page? the problem? for additional information?
btw, you can try to clear all data of Camera app -- reboot the device and Check

I did camera app clear data many time, but not succeeded, when i take pic it shows right preview but when see in gallery it shows inverted. in camera app menu shows inverted too. I tried to upload screenshots but I don't know how to? by url.

Please help experts
2019-09-14 02:47:38

Device team

Cah Bagos | from Redmi Note 6 Pro

#3

azhar63
I did camera app clear data many time, but not succeeded, when i take pic it shows right preview but when see in gallery it shows inverted. in camera app menu shows inverted too. I tried to upload screenshots but I don't know how to? by url.

Please help experts

Did you take the photo correctly?  correct position?  when did that problem came?  Did your phone dropped before?
2019-09-14 04:17:10
Experience is the best teacher..!

Advanced Bunny

azhar63 Author |

#4

Cah Bagos replied at 2019-09-14 13:17:10
Did you take the photo correctly?  correct position?  when did that problem came?  Did your phone dropped before?
Yes I always take in right position.
No didn't drop. Any suggestion?
2019-09-16 04:10:51

Device team

Cah Bagos | from Redmi Note 6 Pro

#5

azhar63
Yes I always take in right position.
No didn't drop. Any suggestion?

factory reset your device once[ if you want ] and take a backup all important data before resetting
2019-09-16 04:33:59
Experience is the best teacher..!

Advanced Bunny

azhar63 Author |

#6

Cah Bagos replied at 2019-09-16 13:33:59
factory reset your device once[ if you want ] and take a backup all important data before resetting

I did this my dear but not succeeded:)
2019-09-22 01:59:43

Device team

Cah Bagos | from Redmi Note 6 Pro

#7

azhar63
I did this my dear but not succeeded:)

then you need visit the nearest service center/ trusted technician to check it :)
2019-09-22 05:24:28
Experience is the best teacher..!
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