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[Discussion] Can't access Mi Wifi plug mini

2017-05-18 08:21:47
14221 9
Hello,
I'm hoping anyone can help me here because I'm getting insane.
I've just purchased a Xiaomi wifi plug and I'm having issues with it.
I have downloaded and installed the Mi Home app and I have setup the wifi plug with it. The plug has a steady blue light and I see it in my devices list in the Mi Home app.

The problem is that I cannot control it. When I tap on it in the app nothing happens, where I saw video online where you can switch it on and off.
I'm trying from a Mi4c and from a Mi5 and on both I have the same issue.

Could it be a bug of the app?
Could someone give me some help please?

Many thanks
2017-05-18 08:21:47
Favorites1 RateRate
Hi, do you have the gateway install into your home wifi network? The gateway will pair all your devices e,g wifi plug etc via Bluetooth, only then you are to use yr app to control it.

Cheers!
2017-05-21 12:06:16
hi sir/madam which mi wifi plug mini? can show a photo? and btw are you residing in singapore? ???
2017-05-21 21:35:32
君子之交,淡如水
Hi, yes am Singapore, do have the gateway? see pic attached
2017-05-22 11:42:02
yes i have 2 of this gateway. and the wifi usb extender.

this gateway does not tether or extend wifi coverage.

the usb wifi extender also doesnt need this gateway.

can yoou show what is your "Xiaomi wifi plug "??????
've just purchased a Xiaomi wifi plug and I'm having issues with it.


2017-05-22 21:57:43
君子之交,淡如水
Hi, here is my wifi plug
And you will need the gateway, and you will need a good wifi network to get good coverage. Btw, the gateway is not a wifi product.
2017-05-23 10:10:51
napshotman@gmail.com replied at 2017-05-23 10:10 PM
Hi, here is my wifi plug
And you will need the gateway, and you will need a good wifi network to get ...

hi sir/madam .

first thank for sharing, from what you shared, this is NOT A '
Mi Wifi plug mini
' which u stated
This should be a 'Smart Socket/Plug' which is WiFi-enabled.
http://u01.appmifile.com/images/2017/05/23/851ac55e-0b06-42b9-a2d2-481f8df1be8e.png


when you said 'mi wifi plug mini'. i have no idea what you talking about are you refering to this
http://en.miui.com/forum.php?mod ... &highlight=wifi (http://item.mi.com/1164700010.html)
or
http://www.mi.com/plc/ or

secondly, from your replies, i can conclude you are doubting my mi products knowledge and 'dont know what i'm asking'.

thirdly, please kindly take a few 10s of minutes to read through these unbox threads posted in miui forum, which are done up by me;
http://en.miui.com/forum.php?mod ... amp;highlight=unbox
http://en.miui.com/forum.php?mod ... amp;highlight=unbox
http://en.miui.com/forum.php?mod ... amp;highlight=unbox

And if you still have doubts, do a check on my thread under my profile ya?
http://en.miui.com/search.php?mo ... bmit=yes&page=1

last but not least, i hope the above assure you what i'm asking about. i have two version of the mi smart plug, the ZigBee version, need the Mi smart gateway, and your house will need a wide/strong wifi coverage, else none of the plug will work. the basic smart plug doesnt need a gateway to pair with, you can just pair with your house wifi , using the mi home APP.

and in your mi home APP, you need to set the server to CHINA, and not Singapore. else it will not detect.

for the mi smart gateway, there are 2 version, basic and enhance. which version are you using? if i not wrong , the zigbee smart plug need the enchanced gateway to pair and work (though I'm not very sure of this, so dont fault me on this).

try to do a HARD reset, and re-pair. also check your wifi router, if your wifi router has MAC-Address filtering ON or OFF. and also, if your wifi SSID visible or invisible?

The smart plugs are bascially quite simple and nothing much settings you can meddle with , so try your wifi router / settings.

cheers
2017-05-23 22:15:01
君子之交,淡如水
peeps
hi sir/madam .

first thank for sharing, from what you shared, this is NOT A '' which u stated

Hi, are you from xiaomi?
2017-05-25 11:31:28
peeps replied at 2017-05-23 22:15:01
hi sir/madam .

first thank for sharing, from what you shared, this is NOT A '' which u stated

Hello peeps , i have purchased 30 MI xioami smart plug zigbee version, does these works wifi too ?

here is the problem , i read online the hub is limited to 30 devices max i think zigbee.

but here is my setup:

https://www.aliexpress.com/item/ ... .9042311.0.0.UXOXbm

https://www.aliexpress.com/item/ ... .9042311.0.0.UXOXbm

i was able to pair the smart plugs to mi gateway version 2 , i reaches 20 socket and part of them start showing offline.

i have remove one and l kept it 19 zigbee plug now i always have 3 to 4 plugs shows offline, i try to repair they work then stop again.

if i open the app i see the plug offline but i can see the current power wattage showing and the monthly and daily are 0. and the app says device is offline.

i keep refreshing and refreshing , then i see 2 to 3 plugs online back and still 1 offline.
later another 4 drops and i see them offline.

it is like the hub is limited to x number of zigbee devices.


2018-04-01 13:26:48
peeps replied at 2017-05-24 10:15:01
hi sir/madam .

first thank for sharing, from what you shared, this is NOT A '' which u stated

Hi ,

I bought the wireless mi smart plug in the advertisement but turns out I received Mi smart plug (zigbee). However i've tried to set up with my home wireless using Mi home apps but after scan not able to find the device.

the ZigBee version, need the Mi smart gateway, and your house will need a wide/strong wifi coverage,


from your quote, do i need to purchase another device so-called 'gateway' to connect with this mi smart plug(zigbee)?
2019-03-05 05:07:10
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