If your Xiaomi Phone got locked out due to forgotten Mi Account. You may request to have your Xiaomi Phone be unlocked.


  • Unlocked code: (Tap padlock logo onyour phone screen 10 times, NOTE: Unlocked Code is case sensitive)
  • IMEI1: (You can found on the original box of your phone)
  • IMEI2: (You can found on the original box of yourphone)
  • MI ID: (Can also be found on the screen of the locked phone when getting the unlocked code)
  • Proof of Purchased: (Please attach a photo of the invoice or receipt of the locked phone)
  • Email Address:
  • Contact Number:

I strongly suggest to email or chat all the information to Xiaomi support (Depending on your location, refer to this link http://www.mi.com/en/support/contact/) and if your country or region does not have a direct support. You can email it atservice.global@xiaomi.com

Make sure to complete all the details specially the Proof of Purchased or else your request will be declined by the Xiaomi Technical Team who is handling the request.

Once all information was verified, request will be processed within the next 24 to 48 hours (Estimation depending on the numbers of request per day)

Have patience and you will get the sweet result.

Any question? Feel free to comment and I will try my best to help.

From your friendly Xiaomi user,