Mi 5

[Other] Mi5 fingerprint not working/ fingerprint option disappear

2017-04-21 10:59:45
4525 5

I purchased Mi 5  on 19Oct'16. Handset was working fine, but  6 days back, device didn't recognize finger print . when I checked in settings,I found option of finger print sensor has disappeared. Device is updated with MIUI stable.
I reset the phone with factory reset but still problem has not sort out. I reboot the phone 3-4 times but all in vain.

pls help and tell me what to do to get fingerprint option back. Brand like xiomi these types of bugs has to be fixed

2017-04-21 10:59:45
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Rookie Bunny

1648998720 | from mobile


Even I m facing the same problem since last night. Please fix
2017-05-26 01:26:17

Pro Bunny

saini.amit1307 | from MI 5


1. In order to apply this classic reboot method, first you have to power off your phone.
2.Complete a proper shut down sequence, don’t just reboot your device.
3. After doing so, press and hold the Volume Down and the Power buttons, at the same time.
4. Keep pressing these buttons until the fastboot mode is being displayed on your Xiaomi Mi 5.
5. After few seconds MI bunny logo will disappear.
6. Then switch on your device. Fingerprint option will come back.
Worked for me.

2017-06-08 13:25:40


1609765855 | from Redmi Note 4


2017-06-12 05:57:47
I Am Also facing the same problem
Device is updated with MIUI
But some time my fingerprint not working proper
My phone is under warranty
i visit official MI service center but then could not solved the problem
what i Do now ?
2017-09-17 14:41:23

Rookie Bunny

Sasa Grbic | from mobile


I been facing this problem my self today... And fast boot didn't worked for me....what should i do....
2017-09-23 13:23:40
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