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Maison

[] Can't connect to Philips Zhirui: connection time out

2019-03-23 07:25:26
509 1
Hi everyone,

I have a problem with the Philips Zhitui bulb e27 I received yesterday: i can't connect to it. I have tried many things (change Ip configuration, DNS, passwd, turn off firewall, create exception, connect different ways etc. )but nothing works. My philips is very close to router, and my password is always ok. After reading a lot of posts, I have seen that if I use an older accound with an older account number, everything is ok, so I tried and: I can add and use my philips Bulb without problem.


What can I do next ? Do someone have an issue ?


Regards,


2019-03-23 07:25:26
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We are the French Comm.

Please, if you need help from french users, translate your question in Local language.

Many thanks
2019-03-24 09:50:35
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